Category Archives: Divi Flamingo

DIVI CARES: Spring 2019

ARUBA

SPECIAL TREATS DONATED TO ELDERLY HOMES
The Divi Impact Foundation was honored to donate hams and turkeys to local elderly homes. Recipients were all smiles as volunteers delivered the special gifts to SABA San Nicolas, Stichting Thuiszorg and spots in Savaneta and Oranjestad.

CHILDREN’S BOOKS SPONSORED FOR KIDS
An advocate for education, especially amongst children, Divi Impact was thrilled to sponsor books for local children on Aruba, providing valuable learning resources and entertainment for students.

FUNDS RAISED IN THE FIGHT AGAINST BREAST CANCER
Divi Impact joined in the fight against breast cancer by hosting a highly successful t-shirt sale, which raised $10,000 Aruban florins (nearly $6,000 USD) for the Mary Joan Foundation, an organization that supports breast cancer patients, survivors and their families. Staff members were pictured throughout the fundraiser sporting their blue “Support the Fight” t-shirts.

BARBADOS

DIVI SOUTHWINDS HOSTS PARTY FOR CHILDREN’S ORPHANAGE
Children from a local orphanage were overjoyed as they were treated to a festive day of fun at Divi Southwinds. The resort hosted a party for the kids complete with with snacks and lunch, face painting and a clown.

BONAIRE

DIVI FLAMINGO SUPPORTS KIWANIS CLUB
The resort supported the newly-formed Kiwanis Club of Kralendijk, Bonaire by donating the use of its Peter Hughes meeting room for their charter ceremony. Kiwanis International is a global organization dedicated to improving the lives of children one community at a time.

ST. MAARTEN

FOUR EMPLOYEES EARN HOSPITALITY CERTIFICATION
Divi Little Bay is proud to announce that four front office staff members recently received certificates for passing the American Hotel & Lodging Association course, which recognizes individuals who deliver exceptional service by engaging with their guests and creating memorable experiences. Recognized worldwide, this is the highest acknowledgment of awarding-winning guest service for employees in the hospitality and tourism industry.

DIVI LITTLE BAY DONATES MONEY FOR FOOD BASKETS
The resort recently donated $1,000 to the Filipino Community of Sint Maarten to provide food baskets for locals in need.

MANAGEMENT & STAFF HOST CLEAN-UP SESSION
In an effort to keep St. Maarten’s beaches and the ocean free of trash, resort management and staff hosted a cleanup session to pick up and properly dispose of small trash and bottles that were blown onto the resort. The event was a huge success thanks to the help of staff volunteers who spent the day cleaning up and beautifying the resort.

EMPLOYEE SPOTLIGHT: Diego Concha

From left to right: Paul Melskens, Divi Little Bay Food & Beverage Manager; Diego Concha, Senior Regional Director of Resort Operations; Jamaal Solomon, Divi Resorts Landscape Superintendent Operations

You might have seen him out and about on our islands working hard to keep our resorts in top-notch shape. With more than 25 years of hospitality management experience around the world, Divi’s newest Senior Regional Director of Resort Operations, Diego Concha, is bringing fresh and innovative ideas to the forefront to enhance and improve the Divi Resorts experience. We sat down with this globe-trotting Colombian native to learn more about his role at Divi.

What brought you to Divi Resorts?
I’m deeply attracted to the Caribbean’s multiplicity of cultures, and last year, Divi offered me the opportunity to expand my horizons by working closely with their exemplary teams, who are dedicated to delighting guests with their unique blend of style and authentic island culture. Destiny has its ways and I was fortunate to be in the right place at the right time to join Divi’s great journey.

What does your job entail?
I’m responsible for leading our resort operations teams, promoting positive guest-centric experiences, guiding staff to reach their full potential and creating a path to the smooth running of our properties. In a nutshell, myself and my team strive to implement authentic island experiences and create extraordinary memories for our guests that last a lifetime.

Where are you from and how does that influence you?
I was born in Colombia, the land of the Gabriel Garcia Marquez, a literary Nobel Prize winner. Because of him, the country learned about “magic realism,” which transformed us into dreamers. I have also been exposed to many different cultures from around the world including South America, the Caribbean, North America and South Asia because of the nature of my work.

What do you like to do in your free time?
I have always been passionate about sports and I love football (soccer), basketball, tennis, hiking, running, swimming. I’m now paying the price, but I still push through. I also like spending time with my wife, Cynara and my two children, Alex and Nadeska.

EMPLOYEE SPOTLIGHT: Jan ten Have

When he’s not jumping from one of our five Caribbean islands to the next, Regional Operations Director, Jan ten Have uses his multifaceted experience and talents to work closely with our operations teams on many areas of day-to-day resort management. We caught up with this very busy man to learn more about his past experience and what it’s like to be an island-hopping Director with Divi Resorts.

Where are you originally from?
I’m originally from the Netherlands, and up until 1987, I lived, studied and worked around “The Hague.” It’s a beautiful city that’s well-known because the Dutch government, the Royal family, most foreign embassies and the International Peace Court are all located there. The city has so much to explore, from forests to parks, lakes, canals, beaches and more. It’s also very modern, with wonderful shopping centers, boutiques, open-air markets, a vibrant nightlife and a tiny, but authentic Chinatown.

What’s your past experience in the travel industry?
I’ve had many years of experience at various resorts and also in the airline and cruise industry.

As a Regional Operations Director, you travel a lot, so where do you call home base?
Aruba is where I live and call home. I moved here from Holland in 1987 on a one-year contract to assist with the reopening of the Aruba Caribbean Hotel, now called the Hilton. That contract was extended for another year and then I moved on to a new position setting up an airline catering plant at the Aruba airport. After five years working in that industry, I got in contact with Divi Resorts, and here I am 23 years later.

What role did you start with at Divi Resorts and how did you progress over the years?
In 1995, I started as the Food & Beverage Manager, then moved on to property management at the Alhambra Casino & Shops. After that, I was asked to help out on various assignments at the resorts on Barbados, Bonaire and St. Maarten, and in 2001, I assisted with the opening of Divi Carina Bay All-Inclusive Beach Resort & Casino on St. Croix. My latest role has me focusing on elevating our staff, systems and services to the next level and training employees to meet and exceed our guests’ expectations. We have a strong leadership team, so my goal is to bring those resources together to ensure we work as efficiently and effectively as possible.

What is your favorite part of the job?
Seeing the smiling faces of our staff when they accomplish difficult tasks and seeing our guests enjoying their vacations to the fullest. I also appreciate that there’s always a new challenge, and all of the islands are different, so I’ve learned to adapt to better assist each resort team.

What are your favorite activities on your days off?
It used to be scuba diving, snorkeling, running and going out, but nowadays, a perfect day off starts with a morning swim in the ocean, followed by a relaxing breakfast on the beach. I leave the rest of my day open for anything exciting that comes along.

What are your hobbies and interests?
I love to travel to different countries with my lovely partner, Irma, and although we’ve been to many places around the world, there’s still so much to explore.

What is a fun fact about you that would surprise people?
I took a break from Divi Resorts on my 50th birthday to work on cruise ships again. I hadn’t done that since I was 22 years old, and it was great. After four years, I decided to rejoin Divi Resorts, and I am so happy I did!

Divi Resorts Launches Brand New Website for Divi Dive Bonaire Just in Time for DEMA Show 2018

New Divi Dive Bonaire website features a modern look with easy access to dive information, deals, rates and more!

Divi Resorts is making a splash with the introduction of a brand new website for Divi Dive BonaireDivi Flamingo Beach Resort & Casino’s on-site dive operation, launched just in time for the start of the 2018 DEMA (Dive Equipment & Marketing Association) Show. Featuring a modern look and feel, the new www.divedivi.com makes it easier than ever for guests to discover a unique underwater world and swim alongside brilliantly colored fish and exotic marine life.

“This is an exciting project we’ve been working on for a while and we’re thrilled to finally reveal the stunning new site at DEMA’s 2018 Show,” said Marco Galaverna, Divi Resorts President & COO. “Our goal was to make it clean and user-friendly, so guests can easily find all of the information and forms needed to book.”

The new site includes everything you need to know and more about diving including information on Divi Dive Bonaire’s services, staff, courses, special offers, rates, FAQs and so much more!

Plus, travelers searching for the next underwater adventure can still score exclusive deals with Divi Flamingo’s 2018-2019 monthly dive specials and year-round specials.

2018-2019 monthly dive specials include:

November

  • Book a 7-night Truck Dive or Shore Dive package and receive a free room upgrade and one themed buffet dinner at the resort.
  • Rates start as low as $939 per person with travel dates from November 1-30.

December

  • Book a 7-night, 2-tank boat dive package for the price of a 6-night, 2-tank boat dive package and enjoy complimentary nitrox.
  • Add an All-Inclusive plan and receive 7 nights for the price of 6 (only $600).
  • Rates start as low as $905 per person with travel dates from December 1-31.

Year-round dive specials include:

2-Tank Dive Boat Package – Starting at $1,070 per person

  • 7-Night Stay
  • Daily Breakfast
  • 11 Boat Dives
  • Unlimited Shore Diving
  • Round-Trip Airport Transfers
  • Wi-Fi

Unlimited Shore Diving Package – Starting at $897 per person*

  • 7-Night Stay
  • Daily Breakfast
  • Unlimited Shore Diving
  • Wi-Fi

Drive, Dive & Explore Package – Starting at $960 per person**

  • 7-Night Stay
  • Daily Breakfast
  • Unlimited Shore Diving
  • 4-Passenger Truck Rental
  • Wi-Fi

Divi Flamingo’s 2018-2019 monthly dive specials can be booked now through December 31, 2018 for travel through December 31, 2019. Divi Flamingo’s year-round dive specials can be booked at any time by visiting www.divedivi.com. For individual reservations, please call 1-800-367-3484 (Toll-free US) or 1-919-419-3484 (International). For group reservations, please call 1-800-801-5550 or email groupsales@diviresorts.com.

More information about Divi Dive Bonaire can be found online at www.divedivi.com.

*Unlimited Shore Diving Package includes: 7-night stay at Divi Flamingo Beach Resort & Casino in a standard room with 6 days of unlimited shore diving & daily breakfast. All rates are in US dollars and based on double occupancy. Taxes & service charges are included. Blackout dates may apply. The $25 Marine Park fee is not included.

**Truck rental at airport (gas & insurance not included). Based on availability.

Employee Spotlight: Changtai Puguero Corporan

 

 

 

 

 

 

 

 

 

 

 

 

 

She’s the queen behind the scenes, making your special occasions that much more extraordinary! Changtai Puguero Corporan, Assistant Housekeeping Manager for Divi Flamingo Beach Resort & Casino in Bonaire, is in charge of managing and coordinating the logistics of daily work, and ensuring that rooms are perfect for the arrival of our guests. But her true talent lies in the enchanting towel animals she creates for guests as an added treat.

We recently chatted with Changtai to get a sneak peek into the inner-workings of a tropical, Caribbean resort.

HOW LONG HAVE YOU WORKED FOR DIVI FLAMINGO BEACH RESORT?

I have been with Divi Resorts for a year and a half, organizing daily housecleaning activities and prepping rooms for our guests’ arrivals. I also decorate rooms for special occasions like honeymoons, birthdays and special receptions.

WHAT IS THE BEST PART OF WORKING FOR DIVI RESORTS?

The best part of working for Divi Resorts is that we are a great big family, all working together as a team for a common goalmaking guests happy. When a guest approaches me or one of our staff members to thank us for our service and special décor, that is the greatest satisfaction!

TELL US ABOUT THE LASTING FRIENDSHIPS YOU’VE MADE AT DIVI FLAMINGO BEACH RESORT.

I get along very well with everyone, but with the guests, it’s something special. We have many return guests, and I’ve had the opportunity to socialize and get to know them better thanks to the manager rum punch party we host once a week. It’s wonderful to hear about their families, and most importantly, their experiences on the island. Just knowing that I play a part in making their tropical getaway a dream come true is an absolute honor.

WHAT IS YOUR FAVORITE TOWEL ANIMAL TO CREATE FOR GUESTS?

I love all of my towel animals, so it’s hard to choose just one! I just let my creativity flow, and my design is usually customized for the occasion. For honeymooners, I like to decorate the room with hearts, candles, and flowers. For other occasions, I tend to create whales, flamingos, turtles, monkeys, or puppies.

WHAT DO YOU ENJOY DOING ON YOUR DAYS OFF?

My favorite activities when I am not working are swimming and snorkeling. Bonaire has some of the most amazing beaches, and beneath the water is a magical, mysterious paradise like no other.

DO YOU HAVE ANY INSIDER TIPS FOR FIRST-TIME GUESTS?

The advice I have for guests is to fully enjoy the island of Bonaire, Divi Dive Bonaire, and our many Resort amenities, like our restaurants, pools and beach. You’ll find everything we do here is done with much love and dedication.

Divi Resorts Ditches Straws to Reduce Pollution & Promote Eco-friendly Efforts

In an effort to reduce its carbon footprint, Divi Resorts is getting rid of plastic straws at all of its Caribbean resorts on Aruba, Barbados, Bonaire, St. Maarten & St. Croix, as part of its “Divi Green” initiative.

According to National Geographic, Americans use 500 million straws daily and 8 million tons of plastic trash flows into our world’s oceans every year. While plastic drinking straws are not the top contributor, these tiny tubes are unnecessary and have become a huge problem for the beautiful Caribbean islands and the creatures that call them home. Their size makes them one of the most insidious polluters because they entangle marine animals and are consumed by fish. Divi Resorts hopes to curb this pollution by removing straws from all of its resorts, effective immediately.

“Our goal is to take an active role in protecting and maintaining the beauty of our tropical islands and the creatures that call them home,” said Marco Galaverna, Divi Resorts President & COO. “We’ve always been focused on green initiatives, through our Divi Cares program, and searching for ways to improve our sustainability, so this is just another way we can do our part to help the environment.”

Divi Resorts has been embracing the green movement on its Caribbean islands for years, with initiatives such as water conservation, energy management and waste management programs created to save valuable resources, reducing energy usage and efficiently recycle waste. In addition, Divi Resorts staff participate in workshops and seminars conducted by environmental committees, local government organizations and non-governmental environmental organizations to increase awareness and spread the word about sustainable living. These programs have earned Divi Resorts many awards and recognitions including the Barbados Environmental and Sustainable Tourism Award.

“We’re proud to say we’re putting our best foot forward when it comes to ‘going green’ on our resorts,” said Galaverna.

Travelers looking to stay at Divi Resorts can find information on great Caribbean vacation deals at www.diviresorts.com and also enter to win a free Caribbean Summer Vacation (contest ends April 11, 2018).