Employee Spotlight: Changtai Puguero Corporan

 

 

 

 

 

 

 

 

 

 

 

 

 

She’s the queen behind the scenes, making your special occasions that much more extraordinary! Changtai Puguero Corporan, Assistant Housekeeping Manager for Divi Flamingo Beach Resort & Casino in Bonaire, is in charge of managing and coordinating the logistics of daily work, and ensuring that rooms are perfect for the arrival of our guests. But her true talent lies in the enchanting towel animals she creates for guests as an added treat.

We recently chatted with Changtai to get a sneak peek into the inner-workings of a tropical, Caribbean resort.

HOW LONG HAVE YOU WORKED FOR DIVI FLAMINGO BEACH RESORT?

I have been with Divi Resorts for a year and a half, organizing daily housecleaning activities and prepping rooms for our guests’ arrivals. I also decorate rooms for special occasions like honeymoons, birthdays and special receptions.

WHAT IS THE BEST PART OF WORKING FOR DIVI RESORTS?

The best part of working for Divi Resorts is that we are a great big family, all working together as a team for a common goalmaking guests happy. When a guest approaches me or one of our staff members to thank us for our service and special décor, that is the greatest satisfaction!

TELL US ABOUT THE LASTING FRIENDSHIPS YOU’VE MADE AT DIVI FLAMINGO BEACH RESORT.

I get along very well with everyone, but with the guests, it’s something special. We have many return guests, and I’ve had the opportunity to socialize and get to know them better thanks to the manager rum punch party we host once a week. It’s wonderful to hear about their families, and most importantly, their experiences on the island. Just knowing that I play a part in making their tropical getaway a dream come true is an absolute honor.

WHAT IS YOUR FAVORITE TOWEL ANIMAL TO CREATE FOR GUESTS?

I love all of my towel animals, so it’s hard to choose just one! I just let my creativity flow, and my design is usually customized for the occasion. For honeymooners, I like to decorate the room with hearts, candles, and flowers. For other occasions, I tend to create whales, flamingos, turtles, monkeys, or puppies.

WHAT DO YOU ENJOY DOING ON YOUR DAYS OFF?

My favorite activities when I am not working are swimming and snorkeling. Bonaire has some of the most amazing beaches, and beneath the water is a magical, mysterious paradise like no other.

DO YOU HAVE ANY INSIDER TIPS FOR FIRST-TIME GUESTS?

The advice I have for guests is to fully enjoy the island of Bonaire, Divi Dive Bonaire, and our many Resort amenities, like our restaurants, pools and beach. You’ll find everything we do here is done with much love and dedication.

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